Financial hardship arrangements during COVID-19
We recognise that many of our agency’s industry sectors and customers are experiencing financial hardship due to the economic impact of the COVID-19 pandemic. We have implemented a financial hardship process for this period.
Financial hardship is deemed to be when the customer is willing and has the intention to pay but is unable to meet their payment obligations on current or existing debt, due to the economic impacts of COVID-19.
If you wish to seek full or part waivers or refunds of fees and charges, on the grounds of financial hardship, please forward an application:
Made in writing (preferably email correspondence via the form below), addressed to the relevant area where the invoice/debt was originally raised;
Detailing the assistance you are seeking from NRE Tas;
With documentation and evidence to support your application; and
With details to assist us in identifying you, including business or trading name and postal address.
Applications are to be emailed: