Maintaining/Updating Customer Information
Your water licence is a valuable commodity. Inaccurate customer data can affect the security of your water licence or result in delays/difficulties when transferring water allocations between licence holders.
It is the responsibility of water licence holders to ensure that the customer data (e.g. full name, address, contact information) supporting their water licence is up-to-date and accurate. Water licence holders that have not updated their customer data recently should complete a customer data verification form.
To update your customer data, select a form from the three options below that meets your water licence ownership circumstance. That is, is your water licence owned by (1) an individual (2) a company, or (3) a partnership/joint venture.
Water Licence Customer Data Verification - Individual
Water Licence Customer Data Verification - Company
3. Partnership/Joint Venture
Water Licence Customer Data Verification - Partnership/Joint Venture
Where changes need to be made to a licence to either;
then it is recommended to contact Water Enquiries on the details listed below to determine the correct forms required.
- Subdivide an allocation
- Change the offtake of an existing allocation (for movement to a new location only)
- Update company information, or
- Record a nominated natural person